Frequently asked questions

If you are going to travel a lot around the island and change your residence, it’s better to carry your stuff in a 35-liter backpack instead of a suitcase.

A 35-liter backpack can be placed in the luggage case. It’s a plastic box attached to the scooter as a trunk. The volume of the case is 42 liters.

Cases are available for all models of scooters. It costs 350 000 IDR for the entire rental period.

If you cancel your booking up to two days before the rental date, your money will not be refunded, but you can use it for your next booking.

If you cancel your booking on the day before or on the day of the rental, your money will not be refunded and cannot be used for other bookings.

For example:

If the rental start date is 10 January and you cancel your booking up to and including 8 January, the prepayment can be used for other orders.

If the order was cancelled on 9 or 10 January, the prepayment is non-refundable and cannot be used in the future.

You can make a deposit or full payment with any Visa and Master card (in any currency).

The deposit is necessary for your reservation. The payment is secured.

If the rental period is not over yet and you no longer need a vehicle, you can transfer the scooter to another person. To do this, you need to contact our manager and ask to reissue the contract for another person.

Unfortunately, there are a number of reasons why travelling to other islands isn’t possible at this time:

1. There is no good road coverage on neighboring islands, roads are mainly gravel, and the asphalt can suddenly end after a turn.

2. We don’t have a representative office on the neighboring islands and in case of a breakdown of the vehicle we won’t be able to help you.

3. There are more cases of theft of vehicles in neighboring islands; it might happen that you could appear in a deserted place without a vehicle and communication.

You can always rent a vehicle on a neighboring island. When you just step on the island, locals offer you many options; you have only to choose the best one. Also nobody tries to steal or specially break the vehicle. You will also save money on transferring the vehicle from Bali to the neighboring island. You can leave the vehicle for the period of your trip at our parking for free. You can also leave your vehicle at the parking of your hotel or at the closest to the harbor hotel. You just need to pay 10 000-15 000 IDR per night.

If you very much need to go to the neighboring island by our vehicle, you have to give us a deposit in the amount of the total market price of the vehicle.

• Crossing the stop-line on the red traffic light. The amount of penalty is from 500 000 to 1 000 000 IDR;

• Driving a scooter without a helmet. The amount of penalty is from 250 000 to 500 000 IDR;

• Passenger doesn’t wear a helmet. The amount of penalty is from 250 000 to 500 000 IDR;

• Riding three on a scooter. The amount of penalty is from 250 000 to 500 000 IDR;

• Driving a scooter without an international driving license (category A). The amount of penalty is from 1 000 000 to 1 500 000 IDR.

We can help with obtaining a local driver's license for a bike, motorcycle or car.

But we do not require the presence of category A in a driver's license or in an IDL with a category A to rent a bike. In order to avoid problems with the police, it is better to think about your driver's license in advance.

All our scooters fit for two persons.

You will feel good even on Vario 125cc and Vario 160, but if you would like to have a more comfortable ride, you should try Yamaha Lexi 125, Yamaha Aerox 155cc or Yamaha Nmax 155cc.

We provide for free 2 helmets with vizors together with a scooter. Honda helmets are always in a very good condition.

If you don’t want to wear a secondhand helmet for any reasons we can rent you a brand new, three quarters closed helmet for 170 000 IDR.

There are also full face helmets for rent for 1 pc. 280 000 IDR / ~$ 20 for the entire rental period.

we deliver to the hotels for free: Ubud, Airport, Jimbaran, Nusa Dua, Benoa, Kuta, Seminyak, Canggu, Uluwatu, Sanur and all of Bukit.

We deliver only to the hotel / villa where you are registered (we do not deliver to beaches, shops, restaurants, etc.), Delivery and return time is from 10:00 to 19:00. Ubud from 11.00 to 19.00. Remote areas from 12.00 to 19.00.

We delivery for a paid: East, north, west of the island, Padang Bai, Gilimanuk - 500,000 IDR

• Valid for up to 15 days, inclusive, within one order, for 1 bike. Is a required option. Insurance extension is possible.

• For registration of our insurance, no documents are required!

• 1. Having taken insurance called From damage, you can not worry about damage to the bike, but just enjoy your vacation, we take care of the full restoration of the bike (FROM MINOR TO TOTAL)! The cost of such insurance for the entire rental period is only 500,000 IDR. Theft is not included! Payment only in rupees.

• 2. Stock. Theft and Damage insurances for only 800,000 IDR

Rest assured, the brakes on our bikes are always serviced!

Our bikes:

• Honda Vario 125 - 2022 - 2023 model year

• Yamaha Fazzio 125 - 2022-2023 model year

• Honda Vario 160 - 2023 model year

• Yamaha Lexi 125 - 2021 - 2024 model year,

• Yamaha All New Nmax - 2022 - 2024 model year,

• Yamaha NMax Turbo Tech, ABS 2024 - 2025 model year

• Honda New PCX ABS 2025 model year

• Yamaha Aerox 155 - 2023 model year,

• Yamaha Xmax Connected 2023 - 2024 model year

• Honda Scoopy 110 - 2023 model year

Every 2000 km our bikes are serviced. It includes changing the oil, checking the brakes, automatic transmission (CVT), injector, tire condition.

If the total weight of 2 passengers is not more than 160 kg, the best options are Yamaha Lexi or Vario 125cc.

If the total weight of 2 passengers is more than 160 kg, the best options are Yamaha Aerox 155cc, Yamaha Nmax 155cc or Honda Vario 160.

To enjoy more comfortable travelling around the island, we advise you to rent Yamaha Nmax 155cc.

Delivery and returns are free to the following areas: Kuta, Seminyak, Canggu, Jimbaran, Nusa Dua, Benoa, Uluwatu, and Bukit. Pick-up point near the airport.

Delivery and return is carried out for a fee in the areas: Ubud 200,000 IDR. Remote areas 500,000 IDR. Airport area 150,000 IDR.

Delivery and return times are from 10:00 to 19:00. Ubud from 11.00 to 19.00. Remote areas from 12.00 to 19.00. For an additional fee, you can choose different delivery and return times.

• By taking out insurance called “From any damage” you don’t have to worry about damage to the car, but simply enjoy your vacation; we take care of the complete restoration of the car! The cost of such insurance is only 350,000 IDR per daylight. Payment is only in rupees .Theft does not cover. Does not cover punctures, cuts, and punctures on tires.

• The second type of insurance is called “500F Insurance” (excess). If the car is damaged, you pay the cost of repairs. The remaining costs are covered by the insurance company. The cost of such insurance is 100,000 IDR per day. Theft is not covered.

• Insurance is an option for booking. To be paid separately.